Where questions begin their transformation into learning pathways
Most conversations about education start with uncertainty. That's not a weakness—it's exactly where clarity begins to form.
We respond to every message with the understanding that you're weighing options carefully, not rushing decisions.
Direct written exchange
Send thoughts through email when you need time to articulate complex questions or prefer written documentation of our responses.
Typical response window: within 48 hours on weekdays.
Physical correspondence address
For formal documentation, partnership proposals, or situations requiring official postal channels.
1st Floor, 6-2, Jalan USJ 9/5q
Subang Business Centre
47620 Subang Jaya, Selangor
Malaysia
Office visiting hours
Drop-in consultations are available—though scheduling ahead ensures focused attention without wait times.
Monday through Thursday: 10:00 – 17:00
Friday: 10:00 – 15:30
Closed on public holidays and weekends.
Submit your inquiry digitally
This structured form helps us understand context before responding. The more specific your questions, the more tailored our guidance becomes.
Where we operate within Malaysia's education landscape
Geographic positioning
Our base sits in Subang Jaya's business district—accessible via major highways and public transit routes serving Kuala Lumpur's western corridor.
The location offers meeting space for consultations, though most initial conversations happen remotely before any in-person commitment.
Regional learning context
We focus on Malaysia's growing technology education sector, where demand for deep learning expertise continues expanding across industries from finance to manufacturing.
Our programs reflect this regional focus while maintaining standards relevant to international technical communities.
Time zone considerations
Malaysia Standard Time (UTC+8) governs our operational hours and response timing.
If you're messaging from different time zones, expect responses aligned with Malaysian business hours—we'll acknowledge receipt and provide substantive replies within our working windows.
What typically unfolds after you reach out
Initial acknowledgment arrives
Within one business day, you'll receive confirmation that your message reached the right team. This isn't an automated response—it's a human noting they've read your specific questions.
Substantive response follows
Between 48-72 hours later, expect detailed answers addressing your inquiry. If your questions require deeper research or consultation with technical faculty, we'll explain the timeline.
Clarification dialogue opens
Most initial exchanges generate follow-up questions. This back-and-forth continues until you have clarity—there's no pressure to commit while you're still evaluating.
Potential next steps emerge
If our programs align with your goals, we'll outline concrete next steps—application processes, prerequisite assessments, or scheduled consultations. If they don't align, we'll say so directly.
Other areas worth exploring
Before reaching out, you might find clarity in resources already available. Sometimes written materials answer questions faster than waiting for personal responses.